Our team is here to help guide you and answer your questions
Yes our workshop is based in our Glasgow branch in Newton Mearns.
It usually takes 1 – 2 weeks turnaround depending on complexity of the repair.
It takes up to 8 weeks to undertake a service.
To speak with a designer about a bespoke commission an appointment is required. However we can usually accommodate those without.
We require an initial £30 design charge which is deductible from the overall cost of the commission.
We try to cater for all budgets however our bespoke pieces usually start from £1,500.
Unfortunately bespoke pieces cannot be refunded. Our design process is set up to avoid any dissatisfaction. We will however look to address any issues you may have. Items purchased within our shop can be returned unworn within 14days with proof of purchase, except earrings.